GDPR

GDPR Compliance for Alemao

This document outlines how DAQUEM LTD, operating the Alemao mobile application (hereinafter referred to as "the App"), complies with the General Data Protection Regulation (GDPR) and Greek data protection laws regarding the collection, processing, and protection of users' personal data.

1. Data Controller

DAQUEM LTD, is the data controller responsible for the processing of personal data collected through the App.

2. Types of Personal Data Collected

The App collects the following types of personal data from users:

  • Name
  • Contact information (such as email address, phone number)
  • Payment details (such as credit card information)
  • Location data (such as GPS coordinates)
  • Device information (such as device type, operating system)
  • Log data (such as IP address, access times)
  • Usage data (such as interactions with the App, pages visited)

3. Purposes of Data Processing

Personal data collected through the App is processed for the following purposes:

  • To provide and improve the services offered through the App, including facilitating transportation services and processing payments
  • To personalize user experiences and provide targeted advertisements and marketing communications
  • To communicate with users, including providing customer support and sending important notifications
  • To comply with legal obligations and protect the rights or property of the data controller

4. Legal Basis for Data Processing

The legal basis for processing personal data includes:

  • The necessity of processing for the performance of a contract to which the user is a party or in order to take steps at the user's request prior to entering into a contract (Article 6(1)(b) GDPR)
  • Compliance with legal obligations to which the data controller is subject (Article 6(1)(c) GDPR)
  • The legitimate interests pursued by the data controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the user (Article 6(1)(f) GDPR)
  • Consent obtained from the user for specific purposes of data processing (Article 6(1)(a) GDPR)

5. Data Subject Rights

Users have the following rights regarding their personal data, as provided by GDPR and Greek data protection laws:

  • Right to access personal data
  • Right to rectify inaccurate or incomplete personal data
  • Right to erasure of personal data under certain circumstances
  • Right to restrict processing of personal data
  • Right to object to processing of personal data
  • Right to data portability

Users may exercise their rights by contacting the data controller using the contact information provided below.

6. Data Security Measures

DAQUEM LTD implements appropriate technical and organizational measures to ensure the security and confidentiality of users' personal data, in accordance with GDPR and Greek data protection laws.

7. Data Transfers

Personal data collected through the App may be transferred to and processed in countries outside the European Economic Area (EEA) where the data protection laws may not provide the same level of protection as those within the EEA. In such cases, DAQUEM LTD ensures that adequate safeguards are in place to protect users' personal data.

8. Data Breach Notification

In the event of a data breach involving users' personal data, DAQUEM LTD will notify the relevant supervisory authority and affected users in accordance with GDPR requirements.

9. Changes to this Document

This GDPR compliance document may be updated from time to time to reflect changes in data processing practices or regulatory requirements. Users will be notified of any material changes to this document.

10. Contact Information

If you have any questions or concerns about our GDPR compliance or data processing practices, or if you wish to exercise your rights regarding your personal data, please contact us at support@alemao.app.